‘Alcanada Retreat Transformation Journey for Women` Agreement

This agreement is made and entered between Isabella Sperotto, hereafter referred to as the “Host”, and the buyer, who agreed to the terms and conditions, hereafter referred to as the "Client". Therefore, the host and the client agree as follows:

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1. TERMS:

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A.The purpose of this agreement is to set forth the details of the Alcanada Retreat Transformation Journey for Women, in Port d’Alcudia, Mallorca - Spain, as outlined on isabellasperotto.com taking place on the 25th-29th Oct 2025 or 30th Oct-3rd Nov. The set of dates is chosen by the Client at the time of the booking. 

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B.The retreat will include the following:

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      1. Four nights accommodation at the Villa, located at 48 Camí d’Alcanada, as listed on Isabella’s website, where the check-in is from 7pm on the 25th Oct or 6pm on the 30th Oct and check-out is up to 10am on the 29th or 9 am on the 3rd  Nov 2025. 
 
      2. Plant-Based Meals: ​Breakfast, Lunch and Dinner.

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      3. Daily in-person activities such as Music, Dance, Writing, Movement, Group CBT Session, Yoga Session, Chakra Healing, Halloween Ceremony, Meditation, Trail. Other activities may be included.

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C. Any and all additional costs for lodging, transportation, food and other not listed above are the responsibility of the client. This includes airport and local transfers, souvenirs, off site lodging, etc. Client acknowledges that no other costs beyond those described in the landing pages and check out pages will be included in the cost of the retreat.

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2. PAYMENT & REFUND TERMS:

The Client will make payment via the website or other agreed upon method. In case of split pay, the last instalment must be paid by Client no later than 1 month before the retreat’s start date. 

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Cancelation: 100% refund (less transaction fees) up to 30 days after the Client’s purchase or deposit and no further than 60 days prior to the event. No refund is given to the Client less than 60 days prior to the event. Solely in the cases where the Client purchases the booking after 25th August (for the dates of 25th-29th Oct 2025) or 30th August (for the dates of 30th-3rd Nov 2025) a full refund can be given up to 14 days from the shopping date. 

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Should the Client have to cancel or become unable to attend the retreat after the refund period, the Client may be eligible to utilize the payment made towards other host’s services within 6 months time, on a case-by-case basis and not mandatory from the host's side. The client can also choose to transfer their booking to another woman up to 14 days before the event. 

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3. ALCOHOL & DRUGS POLICY: No illegal drugs and/or alcohol are allowed in the premises of the Retreat. The Client should be aware that the consumption or storage of illegal drugs and/or alcohol in the premises of the Retreat is prohibited. Not complying with this policy may terminate the Client’s participation in the Retreat. The Host is not responsible for any illegal activities performed by the Client and any of the guests or staff during the Retreat dates. 

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4. CONSENT & RELEASE PERMISSIONS: The Host may take photographs, videos, audio recordings, or other recordings during the Retreat that the Host may use for future commercial or non-commercial purposes. Client agrees and understands that by participating in the Retreat, Client is consenting to being recorded and photographed and to the use of Client’s likeness, writing, and voice in any media in perpetuity by the Host for whatever purpose as Host sees fit. By attending the Retreat, you, the Client, are entering an area where photography, audio, and video recording may occur. By attending you consent to photograph, video recording and audio recording and its/their release, publication, exhibition, or reproduction to be used for promotional purposes, advertising, and inclusion on websites. 

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5. LIABILITIES: The Host shall not be liable for any failures beyond its control. This covers natural disasters, war, other ‘acts of nature’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors. The Host accepts no liability for loss, damage, injury or illnesses which may be received during the Client’s stay or travel. 

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6. MEDICAL & HEALTH CONDITIONS: Client must make the Host aware at the time of booking any pre existing medical conditions, food allergies, or if Client is taking any specific medication, if Client does not make the Host aware of these at the time of booking, the Host will not be held responsible for any health issues that arise from possible contraindications. I will notify the Host verbally and in writing if I am at any time injured prior to, during, or after the retreat in my travels or attendance, or if I have any mental and physical medical conditions, including allergies, about which emergency medical personnel should be informed; however, I understand that the Host are not legally obligated to act on that information in any way or to providing any medical service whatsoever to me. 

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7. TRAVEL DOCUMENTATION & INSURANCE: It is the Client’s responsibility to ensure that she has all the relevant travel documentation, insurance and arrives at the airport on time. Not having the correct documents is solely the responsibility of the Client. The client agrees to comply with Spain’s travel regulations and provide passport number, passport’s date of issue and date of birth to the Host and/or Retreat Villa. The Client's data will be kept under GDPR procedures. 

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8. TRANSPORT: The Host can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport. 

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9. CHANGES: Host may have to make changes to details both before and after the retreat has been confirmed and/or cancel the confirmed retreat. The Host will endeavour to avoid changes and cancellations but reserves the right to do so. If the Host must cancel, Client will be informed as soon as possible, and Host will reschedule for an agreed upon future date or provide a refund. Host is not liable for any third party rescheduling or cancellation fees or/and refunds. 

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10. INTELLECTUAL PROPERTY RIGHTS: In respect of the documents specifically created for the Client as part of this Agreement, the Host maintains all of the copyright, other intellectual property rights, of their Materials. Nothing in this Agreement shall transfer ownership of or rights to any intellectual property of the Host to the Client, nor grant any right or license other than those stated in this Agreement. For the purposes of this Clause, “Material” shall mean the materials, in whatever form, used by the Host to provide the services and the products, systems, programs or processes.

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11. NON-DISPARAGEMENT: The Parties agree and accept that the only venue for resolving a dispute shall be in the venue set forth herein below. The Parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Host or any of their programs, affiliates, subsidiaries, employees, agents or representatives. 

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12. LIABILITY WAIVER: While the Host will take every possible measure to ensure safety of the Client during the Retreat, the Host cannot control every circumstance. The Client is legally responsible for their safety and any belongings and agrees to, and will be held legally liable for the following statements: 

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I, the Client, hereby accept all risk to my health and of my injury or death that may result from participating in the retreat and I hereby release the Host, and the Host’s respective companies, officers, employees, interns, staff, sponsors and representatives, as well as the Villa where the Retreat takes place, from any and all liability to me, my personal representatives, estate, heirs, next of kin, and assigns for any and all claims and causes of action for loss of or damage to my property and for any and all illness or injury to my person, including my death, that may result from or occur during my participation in the retreat, whether caused by negligence of the Host, employees, or representatives, or otherwise. I further agree to indemnify and hold harmless the Host and any third-party from liability for the injury or death of any person(s) and damage to property that may result from my negligent or intentional act or omission while attending and participating in the retreat. Under no circumstances will the Host or their assigns be held liable for my injury or death or any loss or damage of my personal belongings, any hotel or travel incidentals, including any damages, resulting from my participation in retreat. 

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Should I require emergency medical treatment as a result of an accident or illness arising during my attendance and participation in the Retreat, I consent to such treatment. I acknowledge and I agree to be financially responsible for any medical or legal bills that may be incurred as a result of emergency medical treatment. I hereby voluntarily accept and assume all risk of loss, personal injury, sickness, death, damage, and expense arising from such Inherent Risks. Furthermore, I represent and warrant that I do not suffer from any medical condition or disease that might in any way hinder or prevent me from receiving the Retreat, including, to my knowledge, COVID-19. 

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13. HEALTH & SAFETY REGULATIONS: Client must comply fully with all and any health and safety regulations. The Client must ensure that she is medically & physically fit and able to use the facilities and participate in activities. If Client has injuries or illnesses she is advised to seek doctor’s advice if planning to do physical activities. The Host is not liable for any injuries to the Client in her use of facilities or participation in activities. 

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14. LOSS OR DAMAGE: Company cannot accept any responsibility for loss or damage of personal possessions or valuables of the Client. 

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15. FORCE MAJEURE: In the retreat that any cause beyond the reasonable control of either Party, including without limitation acts of nature, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, country travel advisories, labour strike or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Party to perform its obligations under this Agreement, the affected Party’s performance shall be extended without liability for the period of delay or inability to perform due to such occurrence.
 
16. INTERNET ACCESS & SECURITY: Wireless Internet access, where available, is not guaranteed and is provided subject to third party terms and conditions, which are available when accessing the system. The Host reserves the right to disclose Client’s details to the internet service provider if it is discovered that Client illegally downloaded content from the internet or otherwise engaged in unlawful activity while at the Retreat. 

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17. DISCLAIMERS: By participating in the Retreat, the Client acknowledges that the Host or guest speakers are not acting as medical doctors, lawyers, or financial advisors, and services provided do not replace the role and care of other professionals. The practices used during the Retreat are group-oriented and do not substitute the importance of psychotherapy or any other qualified therapeutic and medical appointments.

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The Host may provide the Client with information and/or products that the Host believes might benefit the Client, but such information is not to be taken as an endorsement. The Host is not responsible for any adverse effects or consequences that may result, either directly or indirectly, from any information or teachings provided. 

The Host may provide Client with third-party recommendations for such services as photography, business, legal, financial, health, therapeutic, or other related services to utilize either during or after the retreat. Client agrees that these are only suggestions and the Host will not be held liable for the services provided by any third-party to the Client. The Host is not responsible for any adverse effects or consequences that may result, either directly or indirectly, from any information or services provided by a third-party. 

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Any testimonials or examples shown through the Website are only examples of what may be possible for the Client. There can be no assurance as to any particular outcome based on the participation in the Retreat. 

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18. CLIENT RESPONSIBILITY; NO GUARANTEES: Client acknowledges that the Host has not and does not make any representations as to a future outcome of any kind that may be derived as a result of the Retreat. Client accepts and agrees that Client is 100% responsible for results from the Retreat. The Host makes no representations, warranties or guarantees verbally or in writing regarding Client’s performance. 

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19. DISCLAIMER OF WARRANTIES: The retreat and activities involved provided by the Host under this Agreement are provided on an “as-is” basis, without any warranties or representations express, implied or statutory; including, without limitation, warranties of quality, performance, non-infringement, merchantability or fitness for a particular purpose. 

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20. DISPUTE RESOLUTION: If a dispute is not resolved first by good-faith negotiation between the parties to this Agreement, any controversy or dispute to this Agreement will be submitted to the Alternative Dispute Resolution (ADR) directive and the Arbitration Act 1996.
 
21. GOVERNING LAW: This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, regardless of the conflict of laws principles thereof. 

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22. GOOD FAITH: Each party represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance and any termination of this Agreement. 

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23. ENTIRE AGREEMENT: This Agreement contains the entire agreement between the parties and supersedes all prior agreements between the parties, whether written or oral. No representations, inducements, promises, or agreements which are not embodied herein shall be of any force or effect. This Agreement may not be modified, amended, varied, waived, explained, added to, extended, changed in any way, except by a written instrument executed by a person authorized to execute such an instrument on behalf of both the Client and the Host.
 
The parties have caused this agreement and agree to the terms and conditions of this contract. 
Last updated: 29/03/2025